Terms of service
Welcome to Hayley’s Comet! By using our website and placing an order, you agree to the terms below. We’ve kept them simple and customer-friendly 💫
General Information
Hayley’s Comet is an Australian small business creating handmade accessories designed for everyday style and convenience.
Products & Availability
Each item is handmade, so slight variations in colour or bead patterns are normal and part of their unique charm.
Pricing & Payment
All prices are listed in Australian Dollars (AUD).
We accept payments through Shopify’s secure checkout system.
Prices may change from time to time, but confirmed orders will always be honoured at the price you paid.
Shipping & Delivery
Shipping details (rates, processing times, and estimated delivery) are outlined on our Shipping & Delivery page.
Once your order has been handed over to Australia Post or the chosen courier, delivery times are outside of our control.
Returns & Refunds
Our Returns & Refund Policy outlines how returns, refunds, and exchanges are handled. Please review it before placing your order.
Sale items are final sale and not eligible for returns or refunds.
Use of Our Website
You agree not to misuse this website or attempt to disrupt its operation.
All images, product descriptions, and branding belong to Hayley’s Comet and may not be copied or reused without permission.
Limitation of Liability
Our products are designed for everyday personal use.
Hayley’s Comet is not responsible for injury, damage, or loss resulting from misuse of our products.
Safety Note
Our products are not toys and are not suitable for children under 3 years old due to small parts.
Changes to These Terms
We may update these Terms of Service occasionally to reflect changes in our business or legal requirements. Updates will be posted on this page, and your continued use of our site means you accept the revised terms.
Contact Us
If you have any questions about these Terms, you can reach us at:
📩 Email: hello.hayleyscomet@gmail.com